Terms of Service

Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us.

Billing and Payments

Payment Methods

The subscription to the plan and to the add-ons is payable by credit or debit card (Visa, Discover Card, Mastercard, American Express). The Customer's card number and expiry date are entered on an encrypted server which ensures the security and confidentiality of the data.

Imagive cannot be held liable in case of fraudulent use of the payment methods used.

Upon receipt of the subscription and/or options request, a request to debit the bank account will be sent to the paying agency. The subscription and/or options will be regarded as being concluded upon receipt of the authorization to debit the account from the paying agency.

Electron, Maestro, e-CB, and pre-paid CB cards are not accepted.

Invoice

The Customer is billed:

• Every month on the anniversary date of the subscription in the case of a monthly subscription;
• Once per annum on the anniversary date of the subscription in the case of an annual subscription.

Invoices are generated in the name of the Customer and are accessible exclusively through the application. Customers may view and download their invoices at any time by navigating to the 'Billing' tab located within the 'Settings' menu of the application. Please be advised, we do not dispatch invoices, or any related billing communications, to Customers via email or any other external communication methods. It is the sole responsibility of the Customer to review their invoices and billing details within the application.

Payment

For payments by debit card or credit card, the Customer will be charged the pre-defined sum automatically every month, until they cancel the subscription and/or options in accordance with the conditions stipulated in the Terms of Service.

Non-payment/Late Payment

If the bank rejects a card transaction or a different payment method is refused, the subscription and/or options will not be final and the Customer shall be responsible for contacting the customer services department of Imagive to pay for the subscription and/or options using another payment method.

In addition, if necessary, Imagive reserves the right to suspend or cancel the subscription and/or the options without being held liable. Where applicable, payments to be made up to the anniversary date of the subscription and/or of the options will be payable immediately.

Limitation of Liability

To the fullest extent permitted by applicable law, Imagive will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Services; or (iv) any errors or omissions in any content.

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

Subscriptions

Applicable fees for the use of the Services are displayed in Indian Rupees (with taxes, if applicable).

Access to Imagive services is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Imagive cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Imagive customer support team.

Free Trial

Imagive may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). You may be required to enter your billing information in order to sign up for Free Trial.

If you do enter your billing information when signing up for Free Trial, you will not be charged by Imagive until Free Trial has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Imagive reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

Imagive, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Imagive will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

As Imagive and the Customer act within the framework of the Terms of Service as professionals, the Customer acknowledges and accepts that they have no right of withdrawal.

However, Imagive reserves the right to exceptionally grant refunds to its Customers, if the Customer asks Imagive's customer services department in writing to cancel its subscription at the following address: contact@imagive.ai and if it is issued to and received by Imagive:

• Within seven (7) days of the subscription date for a monthly subscription.
• Within thirty (30) days of the subscription date for an annual subscription.

Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, or other material ("Content"). You are responsible for the Content that you post on or through Service, including its legality, reliability, and appropriateness.

By posting Content on or through Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

• In any way that violates any applicable national or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Accounts

To benefit from the Services, Users must subscribe as described in the General Terms and Conditions of Subscription and create an Account.

To create an Account and to be able to use the Services, Users must click on the link "https://app.imagive.ai/register". Users are then asked to enter an email address and set up a unique, personal password allowing them access to the Services and/or their Account.

Imagive encourages Users to use "strong" passwords, combining numbers, letters, and symbols as well as upper and lower case letters.

Intellectual Property

Certain elements (including editorial, illustrations, studies, and videos) on the Website and/or the Platform are protected by intellectual property laws, particularly copyright, and are the exclusive property of Imagive.

Similarly, the trademarks, logos, graphics, and animations on the Website and/or the Platform are the exclusive intellectual property of Imagive.

It is agreed that the General Terms and Conditions of Use shall not result in any assignment of the intellectual property rights of Imagive.

Contact Us

• By email: contact@imagive.ai
• By visiting this page on our website: imagive.ai
• By mail: 1st Floor, Tower-A, UNITECH CYBER PARK, Durga Colony, Sector 39, Gurugram, Haryana 122003